Terms Of Use

Welcome to Elanàm. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

Elanàm is an online jewellery store offering curated fashion and premium jewellery products. These Terms & Conditions apply to all users of the website, including browsers and customers.

2. Product Information

We make every effort to display product details, images, and descriptions as accurately as possible. However:

Product colors may slightly vary due to screen settings
Minor design or finish variations may occur
All products are subject to availability

Elanàm reserves the right to modify or discontinue any product without prior notice.

3. Pricing & Payments

All prices listed on the website are in INR unless stated otherwise
Prices are subject to change without prior notice
Payments are processed securely through third-party payment gateways
Elanàm does not store or have access to your card or payment details

4. Orders & Acceptance

Once an order is placed:

You will receive an order confirmation via email or SMS
Elanàm reserves the right to accept or cancel any order due to availability, pricing errors, or suspected fraudulent activity
In case of cancellation, any amount paid will be refunded as per our refund policy

5. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to location, logistics, or external factors.
Elanàm is not responsible for delays caused by courier partners, incorrect address details, or unforeseen circumstances.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy, available separately on our website.
Customers are advised to review the policy before placing an order.

7. Intellectual Property

All content on this website — including images, text, logos, graphics, and designs — is the property of Elanàm and is protected under applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

8. User Conduct

By using this website, you agree not to:

Use the website for unlawful purposes
Provide false, misleading, or inaccurate information
Attempt to interfere with the website’s security or functionality

Elanàm reserves the right to restrict or terminate access if these terms are violated.

9. Limitation of Liability

Elanàm shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

All purchases are made at the customer’s discretion.

10. Third-Party Links

Our website may contain links to third-party websites. Elanàm is not responsible for the content, privacy policies, or practices of these external sites.